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Contact EatnPark Customer Service

How to Reach a Person at EatnPark

Verified Contact Information

Toll-Free Number:

  • 1-888-892-3813
    Gift Card Balance
Call Now
Send Message

Customer Service:

  • 1-412-461-2000

Customer Service:

eprapps@eatnpark.com
Mobile App

Legal:

comments@eatnpark.com
Privacy Inquiries
social@eatnpark.com

Media:

media@eatnpark.com

EatnPark Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular EatnPark Phone Number
1 (412) 461-2000
Average Calls duration
2 minutes
Most Popular EatnPark Email Address
eprapps@eatnpark.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Product/ service, cards, payments and charges
View full overview

How to Contact EatnPark?

The EatnPark customer service number 1-412-461-2000 is the company's only published helpline for all queries and concerns. Users seeking information regarding deals, careers, orders, menus, and mobile apps can call this number for efficient assistance between business hours. Those requesting assistance with shopping, media-related concerns, or checking gift card balances can also use the EatnPark phone number for help. Those unable to resolve their issues on-call can consider meeting the company agents for better assistance. For that, visit the address Eat'n Park Hospitality Group, at 285 East Waterfront Drive, Homestead, Pennsylvania 15120, United States, between EatnPark customer service hours.

Users with all issues and complaints can reach the customer care team via the EatnPark email wecare@eatnpark.com between business hours. Since that is the only email address available for consultation, the response time is usually slow and can take up to two or three working days. That makes it comparatively less feasible than calling the EatnPark customer service number for urgent matters. Regardless, it is the best consultation method for general issues requiring additional proof or context to support.

To reach the business representatives online, open the EatnPark website in your browser and click Contact Us on the homepage. That will direct you to a new page with several categories. Select one among feedback, request smiley, donations, snapshots, and motorcoach to get directed to the relevant options for consultation. Submitting a request between EatnPark customer service hours will ensure efficient assistance. Clients can also use the links to follow the company on different social media platforms or download the EatnPark app from Google Play or the Apple App Store to enhance their overall experience with the company.

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Contact Information

EatnPark Website:

EatnPark Help Center:

Corporate Office Address:

Eat'n Park Hospitality Group
285 East Waterfront Drive
Homestead, Pennsylvania 15120
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 11:00pm EST

More contact details

Why Customers Call EatnPark?

Top Reasons of Customers Calls

  • Product/ Service 36%
  • Customer Inquiries & Issues 25%
  • Payments and Charges 11%
  • Cards 8%
  • Shipping and Delivery 6%
  • Staff 6%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Request for Information 3%

Product/ Service

36%
  • "Food issue"
  • "Complaint"
  • "Complain"

Customer Inquiries & Issues

25%
  • "Peters twp eat n park"
  • "Cookies"
  • "talk about the menu"

Payments and Charges

11%
  • "Pricing for salad to go"
  • "Overcharged"
  • "Charges to my debit card"

Cards

8%
  • "Gift card purchase"
  • "Gift card"
  • "Trying to use gift card online"

Shipping and Delivery

6%
  • "Completely wrong order"
  • "Didn't receive all my order"

Staff

6%
  • "Bad service and manager"
  • "Problem with a manager and product"

Activation/ Cancellation

3%
  • "Cancel order refund"

Refund

3%
  • "Refund"

Request for Information

3%
  • "Check on a menu item issue"

About

Summary

EatnPark began nearly a half century ago as the first Pittsburgh-area drive-in restaurant with carhops. EatnPark started on June 6, 1949 when Larry Hatch led a group to build a 13-seat restaurant in the South Hills neighborhood of Pittsburgh. The official opening time for the restaurant on Saw Mill Run Boulevard was 2 p.m. The original location was serviced by 10 carhops. The restaurant was so busy that it caused an enormous traffic jam on Saw Mill Run Boulevard and had to close to regroup a scant six hours after it opened. EatnPark happened to be one of the area's first carhop restaurants. Today it is a restaurant chain based in Homestead, Pennsylvania with over 75 locations in Ohio, Pennsylvania, and West Virginia. The chain is known for its Smiley Cookies.

EatnPark reviews and complaints

EatnPark is ranked 384 out of 8105 in Cafes, Restaurants and Bars category

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